Regulations for the provision of payment services including the maintenance of an electronic money account using the Corporate Panel by the 

Stabillon sp. z o.o. 

Effective as of 31.01.2025

Table of content

Definitions 5

1. General provisions 9
2. Scope and conditions of the Services provided 10
3. Rules for the execution of Transactions 11
4. Stabillon’s liability 13
5. Client’s duties and responsibilities 14
6. Duties and Responsibilities of the User 15
7. Service provided electronically 15
8. Reporting of unauthorized transactions 15
9. Remuneration 16
10. Personal information 16
11. Use of non-personal data 17
12. Confidential Information 17
13. Verification and anti-money laundering and counter-terrorist financing rules 17
14. Complaint procedure 18
15. Intellectual property rights 18
16. Termination of the Agreement 18
17. Blocking, Suspension and Termination of Services 19
18. Amendments to the Regulations 19
19. Contact details 20
20. Final provisions 20

Appendix No. 1 – Description of the Corporate Panel Modules of Stabillon Ltd. 22

Appendix No. 2 – Rules of Procedure for Claims Handling Stabillon sp. z o.o. 23

Appendix No. 3 – Information clause of Stabillon sp. z o.o. 25

Appendix No. 4 – List of currencies in which Electronic Money accounts are maintained 27

Appendix No. 5 – Technical conditions for access to the Corporate Panel 28

Definitions

Capitalized expressions take on the meanings indicated below:

General provisions

1. The subject of the Regulations is to define the rules for the provision by Stabillon, of the Services to the Client, as well as the conditions for the use of the Services by the Users of the Client.
2. The use of the Corporate Panel under these Terms and Conditions is available only to Clients and is not available to consumers within the meaning of Article 22(1) of the Civil Code.
3. These Regulations set out the rules for the provision of Services by Stabillon, including the rights and obligations of Clients arising from the provision of payment services to them. In addition, the Regulations set forth the rules for the use of the Services, including the maintenance of an Electronic Money account and access to and rules for the use of the Corporate Panel.
4. Persons acting on behalf of the Client are obliged to familiarize themselves with the content of the Regulations and comply with their provisions during the term of the Agreement.
5. The services are provided by Stabillon sp. z o.o. with its registered office at Aleje Jerozolimskie 123A, 02-017 Warsaw, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw XII Economic Division of the National Court Register under the KRS number 0000682897, having NIP 5272811301 and REGON 367554369.
6. Stabillon provides the Services in accordance with the UP Law, based on the authorization of the Financial Supervisory Commission. Stabillon was registered in the list of payment service providers and electronic money issuers on 23/04/2019, registration number IPE1/2019. Stabillon is directly supervised by the FSC in its activities involving the Services.
7. In performing Services, Stabillon is authorized to use third parties, including and other payment service providers.
8. These Terms and Conditions shall also apply mutatis mutandis to any provision of the Corporate Panel by Stabillon for demonstration or testing purposes, with Stabillon having sole authority to decide the extent and timing of such provision.
9. The Agreement is concluded by its signing by both Parties. By signing the Agreement, the Client confirms and accepts the terms of the Agreement, the Regulations, the Price List and their appendices.
10. Users throughout the term of the Agreement, are obliged to comply with the provisions of the Agreement and the Terms and Conditions. The Client is obliged to ensure that the Users have familiarized themselves with the content of the Terms and Conditions. 

Scope and conditions of the Services provided

1. Stabillon, based on these Regulations, may provide the following Services to Clients:

1. Opening and maintaining an Electronic Money Account, which is also a payment account,
2. Issuing Electronic Money by depositing funds (Deposit through an Intermediary Institution) and storing it in an Electronic Money Account, 
3. Issuing Electronic Money through the Corporate Panel (Deposit through the Intermediary Institution) and storing it in the Electronic Money Account,
4. Electronic Money Redemption,
5. Provision of information regarding funds held in the Electronic Money Account and Transactions carried out therein,
6. Perform payment transactions, including the transfer of funds to a payment account with your provider or with another provider by performing credit transfer services,
7. Execution of payment transactions within the Stabillon IT System enabling the transfer of Electronic Money between Electronic Money Accounts,
8. Enabling transactions in the form of transfer orders to other payment accounts;
9. Provide the Client with the functionality of the Corporate Panel Modules.

1. The scope of the Services that the Client may use is determined each time by the Agreement. Stabillon shall provide to the Client only those Services, which are directly indicated in the Agreement connecting Stabillon with the Client.
2. Stabillon provides payment services through the Corporate Panel. The Client acknowledges and agrees that it is necessary to use the Corporate Panel to use Stabillon’s services. 
3. Persons acting on behalf of the Client are obliged to familiarize themselves with the content of the Agreement and these Terms and Conditions and comply with its provisions during its term, in particular with the Regulations of the Corporate Panel.
4. In order to use the Corporate Panel, the Client shall designate at least one User authorized to act in his/her name and on his/her behalf with respect to the use of the Corporate Panel. The Client shall immediately notify Stabillon of the addition, change or deletion of a User within the Corporate Panel by sending an email to: contact@stabillon.com. Changing a User does not constitute an amendment to the Agreement. The Client is entitled to add or change Users, subject to the provisions of the Agreement and the Terms and Conditions. The description of the Corporate Panel user types are described in the  Appendix 1 to the Regulation.
5. Use of the Corporate Panel may be made only during the term of the Agreement, subject to the provisions of Article 1.8.
6. Stabillon allows the issuance and redemption of Electronic Money in the currencies indicated in Appendix 4 to these Terms and Conditions. The currencies in which Stabillon allows the issuance and redemption of Electronic Money for a given Client are determined each time by the Agreement. 
7. Electronic Money stored in the Electronic Money Account is interest-free.
8. The use of the Corporate Panel requires the fulfillment of the relevant technical conditions, which are described in Appendix 5 to the Regulations. Stabillon is entitled to change the above technical conditions at any time. A change in the above technical conditions and Appendix No. 5 does not constitute an amendment to the Terms and Conditions. 
9. In order to ensure the fully correct and secure operation of the Corporate Panel, it is recommended to use the latest versions of the web browsers listed in paragraph 5 above and to apply additional system and hardware security measures in accordance with current market practices in this regard.
10. The Client acknowledges that all costs related to the provision of technical conditions, as well as any telecommunications fees, in particular those related to Internet access, are its expense. Stabillon does not ensure the fulfillment of these conditions and access to these services.
11. In order to use the Corporate Panel, the Client, when entering into the Agreement, shall designate at least one User authorized to act in his/her name and on his/her behalf with respect to the use of the Corporate Panel. The Client shall immediately notify Stabillon of the addition, change or deletion of a User within the Corporate Panel by sending an email to contact@stabillon.com . Changing a User does not constitute an amendment to the Agreement. The Client is entitled to add or change Users, subject to paragraphs 13-14 below. 
12. In order to use the Corporate Panel, Users designated by the Client are required to successfully pass the identity verification process implemented by Stabillon.  
13. The Client acknowledges that Stabillon, as a mandatory institution under the provisions of the AML Act, may request, both from the Client and the Client’s Users
    to provide additional information or documents, in accordance with the provisions of Article 13.2 of these Regulations.

Rules for the execution of Transactions

1. The Client or the Client’s Users, using the Corporate Panel, make an order for the execution of a Transaction by indicating, at least, the scope of information indicated below and by taking the following actions, i.e.:

1. in the case of the issuance of Electronic Money through the Corporate Panel: [1] determine the currency of the funds, in exchange for which Electronic Money is to be issued, [2] determine the amount (value) of the funds, in exchange for which Electronic Money is to be issued, [3] order the transfer of funds in the amount referred to in [2] to the Client’s dedicated technical account assigned to the Separated Bank Account; 
2. in the case of Issuance of Electronic Money by deposit of funds (Deposit through Intermediary Institution): [1] orders for the transfer of funds executed by the Intermediary Institution to a technical account dedicated to the Client assigned to the Separate Bank Account, appropriate to the currency of the transaction. Stabillon shall issue Electronic Money in exchange for all funds deposited into the above account,
3. when funds are made available, via the Withdrawal Module (one of the Corporate Panel Modules), to a Recipient: [1] the Recipient’s ID [2] the name of the project under which the provision of funds is carried out [3] the title; [4] the amount (value) of the Electronic Money that is the subject of the Transaction [5] the expiration date for the Recipient’s receipt of funds (the date by which the Recipient can receive the provided funds);
4. in the case of Electronic Money Redemption to the Client’s account: [1] the number of the bank account belonging to the Client to which the funds are to go, and [2] the redemption amount;
5. in case of ordering a Peer-to-Peer Transfer: [1] the Recipient’s ID [2] the amount (value) of the Electronic Money subject to the Transaction and [3] the title of the transfer. The transfer is executed in the currency of the account from which it is ordered;
6. for Wire Transfer: [1] Recipient of the transfer, [2] Amount (value) of the transfer, [3] Title of the transfer, [4] Country of the bank and [5] Name of the bank where the account to which the transfer will be ordered is maintained, and [6] Number of the bank account to which the transfer will be ordered. The transfer is made in the currency of the account from which it is ordered.

1. In the case of a Transaction order for the issuance of Electronic Money to a Client referred to in paragraph 1(a) and (b) above, the moment of the Transaction order shall be the date when the funds are credited to the dedicated technical account, indicated in the Corporate Panel, assigned to the Separated Bank Account. Stabillon shall execute the Transaction order no later than the end of the next Business Day following the receipt of the order referred to in the preceding sentence, subject to the provisions of these Regulations regarding the acceptance of orders to execute Transactions outside the Cut-Off Hours. 
2. Stabillon shall execute the order to execute the Transaction referred to in paragraph 1(c) by crediting the Electronic Money Account maintained for the Recipient, at the time of confirmation of the order to receive the indicated withdrawal. The execution of the Transaction referred to in the preceding sentence may be canceled by the Client until the Recipient takes action to receive the transfer of Electronic Money to the Recipient’s Electronic Money Account. Once the Recipient has initiated action (i.e., confirmed the order to receive the indicated withdrawal), the Client is not able to withdraw or cancel the Transaction. 
3. The moment of receipt of an order to execute Transactions referred to in paragraph 1 c) and d) is considered to be the submission of an instruction for the Transaction to the Electronic Money Account maintained for the person ordering the Transaction. These Transactions are executed immediately upon receipt of the order. 
4. When funds are credited to the technical account assigned to the
   to the Segregated Bank Account, these funds are protected in accordance with the requirements of the UP Act in this regard.
5. Stabillon shall execute orders to execute Electronic Money Redemption and Wire Transfer Transactions in accordance with the provisions of the UP Act. In the event that Stabillon receives an order to execute a Transaction outside the Cutoff Hours or on a day other than a Business Day, the order to redeem Electronic Money shall be deemed to have been received upon the commencement of the Cutoff Hours on the next Business Day.
6. Peer to Peer Transfer Orders are processed in real time.
7. A Transaction Order may not be revoked after it has been received for execution by Stabillon except as described in paragraph 3. 
8. Stabillon may refuse to execute a Transaction in the following cases:

1. arising of doubts by Stabillon as to the compliance of the Transaction with the law, the provisions of the Agreement, the Terms and Conditions or the purpose of the Service, 
2. the occurrence of the prerequisites specified in the anti-money laundering and counter-terrorist financing regulations,
3. order a Transaction that does not meet the requirements set forth in the Regulations,
4. when it is necessary due to generally applicable laws or a ruling of the competent authorities, 
5. Client’s failure to receive any information required by law or necessary for the execution of the Order,
6. in the event of a negative assessment of the risk associated with the execution of the Order, including the risk of committing fraud, extortion or unauthorized use of a payment instrument,

1. If Stabillon refuses to execute an Order, Stabillon shall notify the Client at the earliest possible time of the refusal and, if possible, the reasons for the refusal, unless such notification is inadmissible by law. 
2. The use of the services is limited to the amount of the transaction limits. Stabillon shall be entitled to unilaterally change the transaction limits at any time, if it is required by common law, decision of an authorized body or is necessary due to Stabillon’s risk management principles. Changing the Transaction Limits does not constitute an amendment to the Agreement. Stabillon may set limits individually per Client or for the entirety of the services provided.

Stabillon’s liability

1. Stabillon shall be liable on the terms and within the limits provided by law and these Regulations.
2. Stabillon undertakes to exercise due diligence with respect to the provision of the Services. 
3. Stabillon reserves the right to periodically suspend the operation of the Stabillon IT System, including access to the Corporate Panel and the Electronic Money Account for scheduled or emergency maintenance or improvements, for a period not exceeding 8 hours at a time and 144 hours on a 12-month basis. In such a case, Stabillon shall not be liable for the inability to use the Corporate Panel or individual functionalities of the Electronic Money Account. 
4. Stabillon shall not be liable for the actions of third parties who are not acting on behalf of Stabillon, subject to the provisions of the UP Act with respect to unauthorized transactions. In particular, Stabillon shall not be liable for the consequences of actions taken by the Client, the Client’s Users, the Client’s representative or other users of the Stabillon IT System in violation of the provisions of the Regulations or the law, as well as for the truthfulness and accuracy of the information provided by the Client. 
5. Stabillon shall not be liable for non-performance or improper performance of the Agreement caused by Force Majeure. In the event of Force Majeure, the Party that becomes aware of such an event shall promptly notify the other Party along with an indication of when the Force Majeure event prevents or impedes the performance of the Services. In the event that the state of Force Majeure lasts for more than 60 days, either Party shall be entitled to
   to terminate the Agreement effective as of the date on which the notice of termination reaches the other Party.
6. Subject to mandatory provisions of law, Stabillon’s aggregate liability to the Client for any events that occur in a calendar year shall be limited to the amount of remuneration collected by Stabillon under the Agreement in that calendar year in which the event giving rise to liability occurred.
7. The exclusive source of Stabillon’s obligations shall be these Terms and Conditions, the Agreement and mandatory provisions of law.
8. Stabillon does not guarantee that: [1] Recipients will not stop using the Stabillon IT System,
   [2] the Electronic Money stored in the Client’s Electronic Money Account will enable the Client’s specific needs to be met, including the purchase of goods
   or services.
9. Above and beyond the foregoing, Stabillon shall not be liable for damages caused by Stabillon’s non-fault, if [1] the Transaction was ordered in violation of the obligations indicated in the  in these Terms and Conditions including by providing an incorrect Recipient ID or Bank Account Number, [2] the Transaction is not completed due to
   a) teletransmission or technical defect, b) equipment failure, c) interruption of the connection for reasons not attributable to Stabillon.

Client’s duties and responsibilities

1. The Client may not provide services involving further offering of the Services. The above provision does not affect the Client’s rights to use the Corporate Panel in accordance with the Terms of Service. Stabillon does not guarantee that the Service meets the Client’s business expectations.
2. The Client is a party to the Agreement. The Client uses the Users in the use of the Services. The Client is responsible for the actions of the Users as for its own actions. The Client shall ensure that the Users of the Client comply with the provisions of the Terms and Conditions.  
3. The Client shall exercise due diligence in the use of the Corporate Panel, including, in particular, the confidentiality of access data. In the event that a third party comes into possession of the access data, the Client may lose the Electronic Money accumulated in the Electronic Money Account.
4. The Client is obliged to:

1. to protect the access data to the Corporate Panel with the utmost care and not to transfer it to third parties,
2. to protect the device on which they realize access to the Corporate Panel,
   with the utmost care and not to transfer it to third parties,
3. Implementation of additional verification measures on the device from which access to the Corporate Panel is performed by Users (pin code, biometric authentication, etc.),
4. immediately inform Stabillon of the fact or suspicion of loss of control over access to the Corporate Panel by the User (loss of the device from which access to the Corporate Panel is realized by the User, disclosure of access data to a third party, etc.).

1. The Client is solely responsible for the use of the Corporate Panel by Users. Above and beyond the above, the Client is obliged to constantly monitor the use of the Corporate Panel by the Users. 

Duties and Responsibilities of the User

1. The User is obliged to comply with the provisions of the Terms and Conditions, which are addressed to the User. 
2. Users of the Client are required to exercise due diligence in the use of the Corporate Panel, including, in particular, to keep access data confidential. In the event that a third party comes into possession of the access data, the Client may lose the Electronic Money accumulated in the Electronic Money Account.
3. Client users are required to:

1. to protect the access data to the Corporate Panel with the utmost care and not to transfer it to third parties,
2. to protect the device on which they realize access to the Corporate Panel,
   with the utmost care and not to transfer it to third parties,
3. comply with the additional verification measures implemented by the Client on the device from which access to the Corporate Panel is performed by Users (pin code, biometric authentication, etc.),
4. immediately inform the Client and Stabillon of the fact or suspicion of loss of control over access to the Corporate Panel (loss of the device from which access to the Corporate Panel is realized by the User, disclosure of access data to a third party, etc.).

Service provided electronically

1. The services provided by Stabillon are electronically provided services within the meaning of the UŚUDE.
2. The Corporate Panel is made available to the Client through a domain provided by Stabillon. 
3. Stabillon is not responsible for the content or correctness of the data and information entered by the Client or its Users into the Corporate Panel.
4. Pursuant to Article 14(1) of the U.S.C.E., in the event that the Client or User(s) receives official notice or obtains credible knowledge of the unlawful nature of the data posted on the Stabillon IT System or the Corporate Panel or the related activity, the Client shall immediately prevent access to such data. In the event that the Client or User(s) posts unlawful data on the Stabillon IT System or Corporate Panel, Stabillon will be entitled to immediately block access to the Corporate Panel to the Client and User(s) and demand compensation for damages resulting from violations of obligations from the Client or User, respectively.
5. Stabillon has the right to demand the deletion of the Client’s data if it violates the law or the rights of third parties. The Client is obliged to comply with the request specified in the sentence above under pain of blocking access to the Corporate Panel.
6. The Corporate Panel uses cookies (Internet tags) for (i) proper operation (technical cookies), for (ii) remembering certain user settings (preference cookies).

Reporting of unauthorized transactions

1. The Client shall immediately notify Stabillon of any identified unauthorized, non-executed or improperly executed Transactions.
2. Stabillon shall reimburse the Client to the Electronic Money Account, Electronic Money
   of the value of the damage incurred as a result of an unauthorized, non-executed or improperly executed Transaction, unless such event is due to the Client’s violation of the provisions of these Terms and Conditions or generally applicable regulations, willful misconduct or gross negligence.
3. If the Client does not make the notification referred to in paragraph 1 within 30 days from the date of debiting the payment account or from the date on which the transaction was to be executed, the Client’s claims against Stabillon for unauthorized, non-executed or improperly executed payment transactions shall lapse. 
4. In the event that an unauthorized transaction occurs due to loss, theft, misappropriation of access to the Electronic Money Account, as a result of failure to exercise due diligence to the required security measures described in these Terms and Conditions, the Client shall be held fully liable for unauthorized transactions.  

Remuneration

1. The Client shall pay remuneration for the Services provided by Stabillon in the amount or amounts indicated in the Agreement, plus applicable value added tax (VAT).
2. In order to change the price list, it is sufficient for Stabillon to notify its change electronically to the contact email  address indicated by the Client 1 month in advance before the changes take effect, effective at the end of the calendar month.
3. The Client shall pay the remuneration indicated in the Agreement, for services rendered by Stabillon, to the Stabillon bank account indicated on the invoice within 7 days from the issuance of the invoice by Stabillon, unless the time limits for any particular invoice are explicitly specified differently in the Agreement or Price List.
4. The date of payment shall be the date on which Stabillon’s bank account is credited.
5. In the event that the Client’s delay in payment of remuneration to Stabillon is at least 14 days, Stabillon may call on the Client to settle the payment, in writing or to the Client’s e-mail address indicated for contact setting an additional 7-day deadline for payment of the arrears from the date of sending the call to the Client. If the arrears are not paid on time, Stabillon has the right to block the Client’s access to the Corporate Panel.
6. Stabillon acquires the right to charge statutory interest for late payment from the date of expiration of the payment deadline indicated in the Agreement to the date of payment of remuneration by the Client.
7. Stabillon shall also be entitled to collect remuneration under the Agreement by deducting Stabillon’s receivables from Customer’s receivables from Stabillon under the Agreement or Customer’s other receivables from Stabillon. Deduction by Stabillon of the amounts due to the Customer upon payment shall be equivalent to the deduction referred to in the preceding sentence.

Personal information

1. The Parties unanimously agree that in a situation of mutual sharing of personal data, including business contact data of members of the Board of Directors, representatives and other persons whose data have been provided in the performance of the Regulations (including in particular data such as: name, surname, position/function, telephone numbers, email addresses and other data) and other employees in connection with the use of the Services, the Parties undertake to
   to provide the persons whose personal data has been provided with an information clause regarding the processing of their personal data by the other Party by providing each other with an information clause. Stabillon’s information clause is attached hereto as Appendix 3. 
2. With respect to the personal data indicated in this section of the Terms and Conditions, each Party has the status of a separate data controller pursuant to Article 4(7) of the GDPR. Each Party shall be responsible for the lawfulness of the processing it performs in connection with the implementation of the Terms and Conditions.

Use of non-personal data

Stabillon shall be entitled to use data that does not identify a specific personal data subject processed through the Services for its own purposes: and including: [1] developing the Services, [2] increasing the security level of the Services, [3] using them in the creation and development of Stabillon’s services and products.

Confidential Information

1. The Parties are obliged to maintain confidentiality, in particular, to keep confidential and not disclose to third parties Confidential Information received from or concerning the other Party, regardless of the form in which such information was obtained. 
2. The confidentiality obligation referred to in paragraph 1 above also applies to Client Users with respect to Confidential Information that they came into possession of through the use of the Corporate Panel or directly received from Stabillon.
3. The Parties, including the Client’s Users, are obliged to maintain confidentiality as to the Confidential Information as long as the information is not considered publicly available, and at least for a period of 24 months from the date of termination of the Agreement, whichever comes first.
4. The disclosing Party undertakes to promptly notify the other Party
   of all disclosures of Confidential Information, regardless of the basis of disclosure, subject to generally applicable regulations and the cases described in paragraph 3.

Verification and anti-money laundering and counter-terrorist financing rules

1. Stabillon, as an obligated institution under applicable laws, applies to Clients and Users acting on behalf of the Client, financial security measures, the catalog of which is defined in the contents of the AML Act. 
2. In connection with the performance of the obligation referred to in paragraph 1 above, Stabillon reserves the right to request at any time additional documents or information necessary for Stabillon to perform its obligations under anti-money laundering and counter-terrorist financing regulations. Stabillon may make the request referred to in the preceding sentence also after the commencement of the Services.

Complaint procedure

Complaints regarding Services provided by Stabillon are submitted by the Client in accordance with the provisions of the Complaint Handling Regulations, which is attached as Appendix No. 2 to these Regulations.

Intellectual property rights

1. Content posted on the Corporate Panel, or information about it, may constitute a work  within the meaning of the Act of February 4, 1994 on Copyright and Related Rights.
2. The Client and Users may use Stabillon’s name and graphic designations in promotional materials or dealings with third parties after obtaining Stabillon’s consent.
3. All intellectual property rights, in particular property copyrights
   to the work (within the meaning of the Act of February 4, 1994 on Copyright and Related Rights – i.e. Journal of Laws of 2021, item 1062, as amended) related to the provision of the Services, shall vest in Stabillon and shall not be transferred to the Client under the Service.  
4. Any violation of the above rights of Stabillon may result in legal liability of the Client or the User.

 Termination of the Agreement

1. The contract binding Stabillon to the Client may be terminated by either Party, under the terms described below.
2. The parties are entitled to terminate the Agreement before the expiration of the period specified in the Agreement with one month’s notice, effective at the end of the calendar month.
3. Stabillon has the right to terminate the Agreement with immediate effect in the event of:
   1. The Client or its Users violate the provisions of the Terms and Conditions or the Agreement, including, in particular, the failure of the Client or its Users to comply with the obligations set forth in the text of Article 5 of these Terms and Conditions or when, 
   2. The Client or its Users infringe the copyrights of Stabillon or third parties when using the Services provided by Stabillon, 
4. In the event of the occurrence of the situations referred to in paragraph 3 above, before terminating, the Agreement with immediate effect, Stabillon will summon the Client in a documented manner to cease and remedy the violations, setting an additional period of at least 7 days.
5. In the event of termination of the Agreement, regardless of the form adopted, Stabillon shall, at the request of the Client, return to the Client all data entered by the Client or the Client’s Users in the Corporate Panel, provided that the transfer of such data shall be in accordance with mandatory law.
6. Notwithstanding the provisions of Paragraph 5, Stabillon, as an electronic money institution operating under the provisions of mandatory laws, including in particular the UP Act and the AML Act, shall be obliged to store Transaction data for the period indicated in the provisions of the UP Act and the AML Act.
7. Termination of the Agreement by the Client shall be in the form of documentary under pain of nullity. 
8. Stabillon informs the Client of the termination of the Agreement in the documentary form.

 Blocking, Suspension and Termination of Services

1. Notwithstanding any other rights under the Terms and Conditions or the Agreement, Stabillon reserves the right to immediately suspend, terminate the Services (and terminate the Agreement immediately without calling on the Client to cease and remedy violations) or refuse to provide the Services (including refusing to accept or execute a payment order and withholding access to the Corporate Panel) in the event of:
   1. gross violation by the Client of the law, the provisions of the Regulations or the Agreement, 
   2. failure to make payment for the Services provided by Stabillon, in accordance with Article 8.4,
   3. When there is a reasonable suspicion that the Client is engaging in activities that violate the law,
   4. Failure by the Client to provide information that the Client is required to provide under the Agreement, the Regulations or generally applicable law,
   5. when the FSC or another competent authority has requested the termination or amendment of the Agreement with the Client,
   6. the inability to apply at least one of the financial security measures specified in the body of the AML Law.
   7. determination of the falsity or outdatedness of the information or documents provided by the Client or the Client’s Users.
   8. the occurrence of a reasonable suspicion of the commission of a criminal act,
      in particular, an offense against economic turnover as defined
      in Chapter XXXVI of the Act of June 6, 1997, the Penal Code (i.e., Journal of Laws of 2022, item 1138, as amended) or a crime against public security as defined in Chapter XX of the same Act,
   9. decision of the relevant judicial or state administration body.
2. In the event of termination of the Services by Stabillon for any reason, the Client shall be entitled to request an E-money Redemption by Stabillon, and then transfer the E-money Redemption funds to the Client.

 Amendments to the Regulations

1. Stabillon has the right to amend the provisions of these Terms and Conditions. Stabillon reserves the right to amend the Terms and Conditions at any time.
2. Clients will be informed by Stabillon of the planned change to the Terms and Conditions no later than 30 days before the amended Terms and Conditions become effective. Stabillon will notify Clients of the amended Terms and Conditions to the Client’s email address designated as the appropriate
   for contact regarding the implementation of the Service.
3. Subject to the provisions of Paragraph 4 below, in the event that the Client does not accept the changes to the Terms and Conditions referred to in Paragraph 2 above, the Client has the right to terminate the Agreement in writing or electronically with a qualified signature(s) to the Stabillon email address indicated for contact in the Order. This right may be exercised by the Client within 14 days from the date of receipt of information about changes to the Terms and Conditions. The ineffective expiration of this period shall be deemed acceptance of the changes to the Terms and Conditions.
4. In the event that the changes to the Terms and Conditions are insignificant in nature, the Client shall not have the right to terminate the Agreement in accordance with the procedure set forth in paragraph 3 above. The Parties unanimously agree that changes of a non-substantive nature shall be considered, in particular, a change of: contact details, methods of communication with the Client, registered office of Stabillon or other registration data of Stabillon, as well as a change in the scope of Services provided by Stabillon (in terms of the description of the Corporate Panel Modules), which the Client does not use.

Contact details

1. The competent contact persons for the Agreement and their contact information are specified in the Agreement. 
2. Unless otherwise stipulated in the Agreement, all current correspondence regarding the Agreement shall be directed to the Parties’ email addresses indicated above. 
3. Each Party shall notify the other Party of a change of persons, data of persons or mailing addresses indicated in this paragraph, or else the correspondence sent to the most recently provided data shall be deemed effectively delivered. The above changes shall not constitute an amendment to the Agreement
4. The Client is obliged to inform Stabillon immediately but no later than within 14 days of any change in information regarding the Client, data of the Client’s representatives, persons authorized to act on behalf of the Client, ownership structure or data of the Client’s beneficial owner.
5. If the Client fails to meet the deadlines specified in Clause 4 above in the execution of Stabillon may demand payment of a contractual penalty in the amount equivalent to PLN 1 00 for each day of delay by the Client. The contractual penalty shall be payable by the Client within 14 days of receipt of the debit note. 
6. Payment by the Client of any contractual penalty shall not deprive Stabillon of the right to claim damages on general principles, provided that the damage suffered by the Client exceeds the value of the contractual penalty.

 Final provisions 

1. The Agreement is concluded for the period indicated in the Agreement.
2. If individual provisions of the Agreement or the Terms and Conditions prove to be invalid or ineffective in whole or in part for any reason, other provisions of the Terms and Conditions and the Agreement shall remain in effect.
3. In case of discrepancies between the provisions of the Terms and Conditions and the content of the Agreement, the provisions of the Agreement shall prevail.
4. Any disputes between the Parties arising from the provision of Services by Stabillon to the Client shall be resolved by the court having jurisdiction over the seat of Stabillon.
5. Annexes to the Regulations are an integral part of the Regulations.
6. The Regulations, the Agreement and the obligations arising from them are governed by Polish law.
7. The Client may not transfer all or part of its rights or obligations under the Agreement to any third party without the prior consent of Stabillon.
8. The language used in Client relations is either Polish or English.
9. The parties exclude the application of the provisions of Section II (excluding Article 32a) of the PSA and Articles 34, 35 – 37, 40 paragraphs 3 and 4, 45, 46 paragraphs 2 – 5, 47, 48, 51, 144 – 146 of the PSA.  The term specified in Article 44, paragraph 2 of the PSA shall be replaced by the term specified in Article 7, paragraph 3 of the Regulations. In place of the excluded provisions, the relevant provisions of the Agreement and the Regulations shall apply, followed by other provisions of law, except for the provisions excluded in this section of the Regulations. 

Appendix No. 1 – Description of the Corporate Panel Modules of Stabillon Ltd.

Appendix No. 2 – Rules of Procedure for Complaint Handling Stabillon sp. z o.o.

Appendix No. 3 – Information clause of Stabillon sp. z o.o. 

Appendix No. 4 – List of currencies in which Electronic Money accounts are maintained

Appendix No. 5 – Technical conditions for access to the Corporate Panel

Appendix No. 1 – Description of the Corporate Panel Modules of Stabillon Ltd.

Functional modules operating within the Corporate Panel made available to the Client under the Agreement:

• Cash Deposits Module – providing functionality for making and monitoring cash deposits made to the Stabillon Separated Bank Account and then converted into Electronic Money transferred to the Client’s designated Electronic Money Account. Cash deposits are made through Distribution Agents.
• Withdrawals Module – providing functionality for ordering individual and mass withdrawals from the Client’s Electronic Money Account and managing the orders placed. Withdrawal(s) can be ordered manually, via XLS file or via API, among others. The Withdrawal Module enables the creation of Withdrawal Projects with separate withdrawal budgets, within the funds accumulated on the Client’s Electronic Money Account, and also allows communication with recipients via SMS messages.
• Receipt Module (Receipt Page) – providing functionality to receive disbursements sent in the Withdrawal Module. The Receipt Module functions in the form of a Web application, made available to payout recipients. The Client has the ability to personalize (customize) the Receipt Page in terms of graphics and messages. The Client also has the ability to create separate Receipt Pages for individual Projects created in the Withdrawal Module.
• P2P (peer to peer) Payments Module – providing functionality for ordering direct payments between Users who have Electronic Money Accounts in the Stabillon System. P2P payments are made using individual User IDs.
• Sub-Accounts Module – providing functionality to open virtual PE sub-accounts within the Electronic Money Account maintained for the Client. Sub-accounts can be opened and operated independently by the Client and can be used, for example, to segregate payments made to them. 
• Bank Transfer Module – used to order and monitor payments/withdrawals from the Client’s Electronic Money Account to any designated bank account. The module will be used after Stabillon receives the appropriate authorization.
• Redemption Module   

Type of Corporate Panel user types: 

• Administrator – an individual designated by the Client, who has access to the Corporate Panel to manage the functionality and settings of the Corporate Account and to create new Users of the Administrator, General Representative, Special Representative type.
• General Representative – a person designated by the Client, who has full access to the Client’s Corporate Account for the purpose of executing the functionalities available in the system related to Electronic Money trading such as, among others, withdrawals or transfers. The General Representative may be designated as the Corporate Account Owner.
• Special Representative – a person designated by the Client, who has access to the Client’s Corporate Account allowing only viewing of the Account and generation of statements and reports

Appendix No. 2 – Rules of Procedure for Claims Handling Stabillon sp. z o.o.

1. General information 

1.1 These Regulations set out the rules for the acceptance and processing of Complaints by Stabillon sp. z o. o. 

2. Glossary of terms

3. Forms of contact (submission of Complaints) 

3.1 The Client may contact Stabillon through: 

3.1.1 Contact Form located on the Stabillon website, 

3.1.2. directly by writing to the email address contact@stabillon.com, 

3.1.3. sending the Complaint to the mailing address: 

Stabillon sp. z o.o.  

Client Service 

Aleje Jerozolimskie 123A, 02-017 Warsaw. 

4. Contents of the Complaint 

4.1 The complaint shall include at least: 

4.1.1. the name or surname of the Client, 

4.1.2. the date of the event covered by the Claim, 

4.1.3. description of the event covered by the Complaint, 

4.1.4. the amount covered by the Claim, 

4.1.5. in the case of a transaction that is the subject of the Complaint – an indication of the entities involved in the transaction, 

4.1.6. e-mail address or address for postal correspondence, if not previously provided to Stabillon. 

5. Forms of response 

5.1 Stabillon shall respond to the notification by the channel through which it was reported and in writing, or in another durable medium agreed with the Client (if the channel through which the Complaint was reported does not allow the above forms). If the notifier wishes to receive a response from Stabillon through another channel, this should be stated in the notification. 

5.2 The response to the Complaint shall include: 

5.2.1. factual and legal justification, unless the Complaint has been resolved in accordance with the Client’s wishes, 

5.2.2. comprehensive information on Stabillon’s position on the objections addressed, including an indication of the relevant  

excerpts from the model contract or agreement, 

5.2.3. the name of the person responding with an indication of his/her official position, 

5.2.4. specifying the time limit within which the claim raised in the Complaint processed in accordance with the Client’s wishes will be realized, not more than 15 days from the date of preparation of the answers. 

6. Response time 

6.1 Stabillon shall acknowledge receipt of the Complaint immediately upon receipt.

6.2 Stabillon shall process Complaints immediately, but no later than within 15 business days from the next business day after receipt of the Complaint. Within this period, Stabillon is obliged to inform the Client of the acceptance or rejection of the Complaint, and, if possible, will immediately indicate the source and solution of the problem.

6.3 In particularly complex cases that make it impossible to process the Complaint and provide a response within the time limit referred to in Section 6.2 above, Stabillon shall, with observance of the time limit referred to in Section 6.2 above, inform the Client of the impossibility of processing the Complaint within the time limit, indicating the reason for the delay, the circumstances that need to be established for processing the case and specifying the expected time limit for processing the Complaint and providing a response, not exceeding 35 working days from the date of receipt of the Complaint. 

6.4 If the Complaint is not considered and answered within the time limits described above, the Complaint shall be deemed to have been considered in accordance with the Client’s wishes. 

7. Dealing with technical errors 

7.1 The Client shall report the Complaint immediately after the occurrence of the objectionable circumstances. 

7.2 When filing a Complaint, the Client is obliged to provide all information regarding the situation. 

7.3 In the course of processing a Complaint, Stabillon may ask the Client to provide additional information if it is needed to clarify and process the submitted Complaint. Failure to obtain such information may be grounds for rejecting the Complaint.

Appendix No. 3 – Information clause of Stabillon sp. z o.o. 

The administrator of the Clients’ personal data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter: GDPR), is Stabillon sp z o. o.o. headquartered at Aleje Jerozolimskie 123A, 02-017 Warsaw, registered in the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, XII Economic Department of the National Court Register under the number 0000682897, NIP: 5272811301 and REGON: 367554369 (hereinafter: Stabillon).

Stabillon declares that it applies technical and organizational measures to ensure the protection of the data processed in the Corporate Panel, appropriate to the risks and categories of data protected.

Personal data will be processed by Stabillon for the purposes of accessing the Corporate Panel, opening and maintaining the Electronic Money Account, providing information regarding the funds held in the Electronic Money Account, transactions made therein in accordance with the provisions of the Terms and Conditions, and in the process of verifying the identity of Client Users. The legal basis for the processing of Clients’ personal data is Article 6(1)(b) GDPR, Article 6(1)(c) GDPR in connection with Article 36 et seq. and Article 49 of the AML Act, Article 6(1)(f) GDPR to the extent of possible establishment, investigation or defense against claims being the realization of Stabillon’s legitimate interests including the processing of complaints.

We would like to inform you that personal data of the Client and the User may be disclosed to entities supporting the operations of Stabillon, i.e.: entities operating IT systems, providers of IT and telecommunication solutions, law firms. Data may also be disclosed to authorized bodies, e.g. tax authorities, police.

Personal data will be processed by Stabillon for the period necessary to bring about the conclusion and proper execution of the Agreement in accordance with the Terms and Conditions, after which the data will be kept for the period appropriate for the limitation of claims. Data processed on the basis of fulfillment of a legal obligation incumbent on Stabillon will be stored for 5 years, counting from the date of termination of the business relationship with the Client. Personal data processed on the basis of Stabillon’s legitimate interests, will be processed until the fulfillment of the legitimate interests that form the basis of such processing.

The data subject has the right to demand from Stabillon access to personal data, rectification, erasure, restriction of processing, the right to object to further processing.

The data subject has the right to lodge a complaint with the supervisory authority, which is the President of the Office for Personal Data Protection.

Provision of personal data is necessary for the conclusion and execution of the Agreement and use of the Corporate Panel under the terms of the Terms and Conditions, as well as the conduct of any complaint procedure.

Stabillon does not perform automated decision-making, including profiling, based on the personal data provided. Personal data may be transferred to entities cooperating with the Administrator located outside the European Economic Area (“EEA”), in which case transfers outside the EEA will be carried out in accordance with the requirements of the GDPR to guarantee an adequate level of security. 

If the data subject has any questions regarding the processing of personal data, he or she may contact Stabillon at Stabillon’s registered office address or at the following email address: iod@stabillon.com. Requests received will be processed without undue delay, within one month after Stabillon receives the request. If necessary, this deadline may be extended for another two months due to the complexity of the request or the number of requests. In such a case, Stabillon shall inform about the extension of the deadline and the reason for it. Stabillon has appointed a Data Protection Officer – Anna Jędrasiak, who can be contacted at e-mail address: iod@stabillon.com.

Appendix No. 4 – List of currencies in which Electronic Money accounts are maintained

Stabillon maintains Electronic Money accounts in the following currencies:

• Polish Zloty (PLN)
• Euro (EUR)
• US Dollar (USD)

Appendix No. 5 – Technical conditions for access to the Corporate Panel

Use of the Corporate Panel requires access to:

1. stable connection to the Internet and 
2. Mozilla Firefox 60.0 browser or its later version or Google Chrome 60.0.3112 browser or its later version or Edge 85.0.564.41 browser or its later version or Safari 10.1 browser or its later version or Opera 80.0.4170.40 browser or its later version. 

When using the Corporate Panel via API, the following is required: HTTPS protocol